Appointments
We offer annual wellness, chronic condition follow-up, and same-day sick appointments.
For maximum efficiency, our doctors see patients by appointment only. Please do not come into the office without calling first. When calling to schedule you may be asked to hold for a moment due to a high number of incoming calls. Call volumes tend to be busiest at the beginning and end of the day and around lunch break. Please be patient, your call is important to us and will be answered in the order received.
Please arrive 15 minutes prior to your appointment to check-in so that you will be ready to see the doctor at your scheduled appointment time. If you arrive more than 5 minutes late you may be asked to reschedule. (This decision is made at the discretion of the provider you’re seeing.)
We know that your time is valuable, and we do our best to run on schedule. Please understand that unexpected complications and emergencies do occur. There are times when delays are unavoidable and your patience in these situations is greatly appreciated.
We offer annual wellness and same-day sick appointments.
Patient Forms
New Patient Form
Click here to download the new patient form
HIPAA Form
Click here to download the HIPAA form
Transfer of Records – Incoming Patients
Click here to download the Transfer of Records Form-Incoming Patients
Transfer of Records – Outgoing Patients
Click here to download the Transfer of Records Form-Outgoing Patients
Sick Visits and “Fit-ins”
If all our appointment slots have been filled, an acutely sick patient will be “Fit-In” to the schedule. A “Fit-In” patient will be seen by the first available provider (not necessarily your regular provider) at the first available time, in between previously scheduled appointments. If someone who has a previously scheduled appointment arrives before or at the same time as a “Fit-In”, he or she may be seen first. As a “Fit-In”, you will generally have to wait. We strive to provide you with the care you need in a timely manner, so we ask for your patience.
Cancellations and “No Shows”
***Appointments cancelled less than 12 hours in advance, and appointments for which you do not “show”, will incur a $25 fee.
You may call at any hour to cancel; our 24-hour answering service will convey your message and the time of your call.
After-Hours, Weekends and Holidays
After hours, weekend and holiday calls are directed to our answering service. The service will take your name, phone number and a brief description of the problem to pass on to the on-call provider. The provider will respond as quickly as possible.
After hours calls are for URGENT MATTERS only. (Scheduling appointments, requesting new medications/ refills are not considered urgent). There may be a fee/charge for calls made to our office after hours to the on-call medical provider.
Note: Messages CAN be left with the service to cancel an appointment without charge within the 12 hour window
If you are experiencing a medical emergency, call 911, or go to the nearest emergency department.
Be Prepared for your Appointment
Please bring the following to EVERY appointment:
INSURANCE CARD(s)
METHOD OF PAYMENT
MEDICATIONS AND SUPPLEMENTS
SELF CARE LOGS
MEDICAL RECORDS
Past Medical History
In order to provide you with the best possible care, Paoli Family Medicine requests that you provide us with as much information as possible regarding your health and the care that you have received outside our office.
Records may be transferred from other physician offices by making this request to them in writing. You will also be asked to complete a health history form during your first visit.